New Home Warranty Information / Subcontractor Contact Information
Subcontractor List & Contact Information
This list will be/was supplied to you at closing and all information on this page will be covered at time of closing. All of the above items will be covered under your first year builder warranty. We are providing these numbers to you to aid you in the correction of warranty items should they arise. We are not attempting trying to take warranty responsibility off of GFC however these numbers should make the appointment process easier on you. We are here for you to assist you in any questions, problems, or concerns you may have. You can contact us at 770-460-9925 or e-mail us at firstname.lastname@example.org with any concern you may have. Remember, we are always here to assist you with ANY question or concern you may have.
Crown Security 770.461.3384 - has installed your phones, cables, and security system. The system will be ready for either arming only, or monitoring and arming. Arming will notify the police department at such time the system detects a problem. This can be done for a small fee each month. You can also have the system where it will be set to produce an audible notification only. Either choice is your option. GFC suggests having Crown Security come to your home to do a start-up walk-through with you at the time you move into your new home. This start-up will be free of charge and allow you to better understand your system (ie bypassing zones and turning off motion detection, etc).
TNT PLUMBING (GA) 678.983.3977 (email@example.com) has installed the plumbing in your home. Should you experience any problems with your plumbing system (ie leaking faucets, etc.) you can contact Todd's Plumbing directly to set up an appointment for adjustment or repair. This subcontractor has a twenty-four hour answering service that should page a technician who will in turn call your home to address the concern you have if you are calling outside of normal business hours. (please contact firstname.lastname@example.org to determine which company installed at your residence.
Air Comfort Solutions/AIRCO 770.471.8078 - has installed and/or will be your warranty contact for the Heating & Air system in your home. Should you experience any problems with your Heating & Air system (ie zone malfunction or system not heating/cooling, etc.) you can contact Heating & Air directly to set up an appointment for adjustment or repair. This subcontractor has a twenty-four hour answering service that should page a technician who will in turn call your home to address the concern you have if you are calling outside of normal business hours. Different components of your system may have warranties longer than one year. We suggest having two system tests run on your system one test when you move in, the other when the season changes from cool to warm or warm to cool. Ensuring your system is functioning correctly for the season you are in will ensure total system efficiency.
Robinson Electrical (John Westbrook / 770.900.4462) has installed the electrical system in your home. Should you experience any problems with your electrical system (ie light switches/fixtures not working, etc.) you can contact Shepard Electric directly to set up an appointment for adjustment or repair. This subcontractor has a twenty-four hour answering service that should page a technician who will in turn call your home to address the concern you have if you are calling outside of normal business hours. Contact lighting if a fixture is not working, contact electrical if a switch, outlet, breaker, etc. is not working.
Holcomb Distributors, Inc. (flooring) 770.474.9270 installed all floor covering throughout your home. if you have a concern with carpeting or vinyl in your home please contact Holcomb and notify them of your concern. After notification they should set up an appointment with you to review the problem. If the problem is determined to be an installation problem Holcomb should make the necessary repairs. If the problem is determined to be a manufacturing defect, Holcomb will then contact the manufacturer's representative and set up an appointment at your home to further assess the concern.
Builder Specialties 404.557.1502 supplied the appliances in your home as well as your garage doors and fireplace insert. Should you have a problem with a supplied appliance you will need to review the documentation supplied with the appliance and determine what steps are necessary for repair. Your appliances may have extended warranties which extend beyond one year, this will be based upon your selected appliance manufacturer. If you have an issue with the operation of a garage door or fireplace insert, please contact this installer/supplier at the information above.
If you are not receiving prompt, courteous, and professional service from any GFC subcontractor or supplier, please contact us immediately at email@example.com. Ensure to provide us all applicable information so that we may contact the subcontractor or supplier with details.